Privacy Policy
Last updated: May 11, 2026
1. What we collect
We may collect:
- Account information: name, email, company, store URL, and billing details.
- Store data: context you share to help Wentz act (product catalogs, themes, page content, analytics summaries). We do not collect customer payment data.
- Usage data: prompts, task history, approvals, and action balances to improve estimates and service quality.
- Technical data: IP address, browser type, and cookies for security and analytics.
2. How we use it
- Provide and improve Wentz services, estimates, and recommendations.
- Process approvals, billing, and action balances.
- Send service updates, usage summaries, and security alerts.
- Comply with legal obligations and prevent fraud or abuse.
3. What we do not do
- We do not sell your data or your store data to third parties.
- We do not train general AI models on your private store context without explicit consent.
- We do not access Shopify checkout, payment, or customer order data beyond what you explicitly authorize.
4. Sharing and sub-processors
We use trusted service providers (e.g., cloud hosting, databases, analytics) under data-processing agreements. We may disclose data if required by law or to protect our rights.
5. Data retention
We retain your data while your account is active and for a reasonable period afterward for legal, billing, or audit purposes. You may request deletion by emailing privacy@wentz.ai.
6. Security
We use industry-standard measures (encryption in transit, access controls, audit logs). No system is fully secure; report vulnerabilities to security@wentz.ai.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data. Contact us at privacy@wentz.ai.
8. Changes
We may update this policy. Material changes will be notified via email or the portal.
9. Contact
Wentz.ai, 123 Startup Row, Suite 100, San Francisco, CA 94107 (placeholder).
Email: privacy@wentz.ai